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As a senior software engineer at Quartal, my role covered many areas of the company’s business activities: • Providing third level support to the maintenance team. Assisting them in the investigation of client issues, direct communication with clients, providing fixes and workarounds. • As SCRUM master: working with the company’s consultants to clearly define client requirements and translation those business requirements into technical stories that could be worked on by the development team. • Working on the development of new product features and client specific requirements. • Performing code reviews, testing and QA of new features and bug fixes. • As release manager: coordinating the software releases and testing for various clients.